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Message Transcript:
Dongyang Store
Hi. How may I help you today?
Hi. Would you please tell me how to return an item bought last weekend in store?
Is there anything wrong with it?
No. I’ve just changed my mind about it.
No worries. We’re happy to accept returns for a full refund within 90 days for all of the items with a receipt. Bring your item and the receipt to the store.
Well, I’ve lost the receipt. Can I still return it without the receipt?
